The Friendly Fraud Task Force was started in March 2016 with top ecommerce retailers and large issuing banks worldwide. The primary purpose was to define, measure and – for the first time – solve the ever-growing friendly fraud problem.
After years of work, we’re excited to share initial results demonstrating that through collaboration a significant amount of friendly fraud can be stopped.
Key Learning Points:
Define exactly what friendly fraud is and explain how it harms your business
Review the impact of friendly fraud to the payments ecosystem
Share eye-opening new survey results – including the growth of friendly fraud by market segment
Present early results on how merchants and issuers have joined forces to start winning the war against friendly fraud through collaboration
Presenter:
Julie Fergerson, Senior Vice President of Industry Solutions
