Gary Beck’s sales leadership in the payments arena, particularly with strategic and enterprise clientele, has been the centerpiece of his career. Today, Gary brings his broad diversity of thought and innovative sales solutions to Cardinal, a global leader in authenticating digital transactions. Delivering the intelligence that card issuers and merchants need to reduce fraud and false declines (while limiting friction for a better cardholder experience) is central to Beck’s current role.
Kathleen Butler has over 20 years of experience in strategic client development and has spent the last 13 years at Discover. Prior to joining Discover, she managed the Walmart and Sam’s Club business for First Data. Her vast experience spans across e-commerce, recurring payments, marketing, chargeback management, and operations. Kathleen is an innovative thought leader and trusted advisor working with clients to identify and solution complex issues.
Josh MathersChairman – PaymentsEd Forum, Dovly
Josh is a value-driven executive leader with experience working at early-stage startups and has demonstrated the ability to shift gears and take high-speed turns with pinpoint accuracy. Josh has more than 15 years of digital subscription service expertise and has led teams in billing and payments, customer service, sales, retention, operations, partner onboarding, product management, compliance, and accounting. His wide breadth of knowledge enables him to see beyond the obvious and deliver a holistic perspective with a customer-first mentality.
Kevin SalernoVice-Chairman – PaymentsEd Forum, NewFold Digital
Kevin Salerno has more than 20 years of software development experience and is currently the Billing And Payments Architect at NewFold Digital. Over the past 12 years, he has worked as a development lead in designing and implementing enterprise business systems and applications. A key focus of his has been designing and building a billing and payments solution that could scale to support an evolving product catalog and maturing business models. Kevin plays a vital role in ensuring the payments solution minimizes organizational costs and customer friction while maximizing revenue and customer retention.
Jennifer Dailey-HelgestadTreasurer – PaymentsEd Forum, Amazon
Jennifer Dailey-Helgestad is a Senior Manager in the Payments Business Operations team for Amazon. She oversees the global team responsible for oversight of Payment Partners and the teams that liaisons between the Customer Service organization and Payments. Her teams focus on removing payment friction for customers while continuously improving the operational support for the multitude of Amazon businesses.
Laura is the Payments Ed Forum Executive Director. She was the Sr. Credit Risk Operations Manager, eCommerce, Advance Auto Parts responsible for the areas of payments, risk, disputes, and fraud for Advance Auto Parts. She handled B2C eCommerce and Commercial eCommerce recurring billing channels. Previously Laura held positions with ShopNBC/Evine handling the operational portion of the Credit Department: including risk, fraud, and an inbound payment unit. Prior to moving into the retail & ecommerce environment, Laura handled fraud and investigations on credit, debit and commercial cards for two national banks.
Polly BauerFounding Chairman
Founding chairman of the Payments Education Forum, Polly’s credit card expertise spans 45 years. She is past President and CEO of The Home Shopping Network Credit Corporation and best selling author of the award winning book The Plastic Effect. Her passion and commitment to helping merchants and consumers stay credit savvy, credit smart and payments profitable fuels her keynote speeches and drives her consulting business.
An executive leader skilled in analyzing existing operations, building and implementing new strategies, processes, and technologies that improve productivity, customer satisfaction and efficiency. A payments professional leader who has volunteered countless hours to shaping PaymentsEd focused on educating payment professionals.