Learn more about Mastercard’s new requirements to help ensure a more positive cardholder experience and to mitigate negative practices associated with the utilization of a subscription/recurring billing model and a negative option billing model.
The new requirements will benefit all participants of the Mastercard payment ecosystem by providing a better cardholder experience with merchants. Also, fewer complaints and chargebacks related to cardholders that do not intend to enroll in a subscription, cardholders that do not recognize a transaction related to a subscription they previously agreed to, and cardholders that have trouble canceling their subscription.
- Overview of the new requirements
- Effective dates for this new requirement
Jonathan Trivelas, VP, Customer Compliance & Fraud