37th Annual Forum · Boston · Westin Seaport
Three days with the people who run payments for a living.
The 2026 Forum wrapped on July 29 at the Westin Boston Seaport: merchant-led sessions, fraud and treasury roundtables, and the candid peer conversations that only happen in that room. Thank you to everyone who joined us in Boston.
That's a wrap
The 2026 Forum, in the books.
Slide decks from Boston are live on the individual session pages.
37th
Annual Forum
67
Sessions
70
Speakers
7
Session formats
The 2026 program
Every session, every deck.
Stablecoins in the Modern Payment Ecosystem
Emily Lincoln, CMSPI
Fraud Fundamentals
Scott Adams, Fraud Deflect
Payment Fundamentals
Matt Leman, Nuvei · Stephanie Lew Meyers, CommonSpirit Health
Breaking Down the Cost of Payment Acceptance
Erika Curtis, W. Capra
Stablecoins in the Modern Payment Ecosystem
Emily Lincoln, CMSPI
Fraud Fundamentals
Scott Adams, Fraud Deflect
Payment Fundamentals
Matt Leman, Nuvei · Stephanie Lew Meyers, CommonSpirit Health
Breaking Down the Cost of Payment Acceptance
Erika Curtis, W. Capra
Power Hour – Tokenization, Recurring, Orchestration, Crypto, Chargebacks
Melissa Shields, VGS · Jonathan Lee, Netflix · Cathy McGarry, Northwestern Medicine · Stephanie Lew Meyers, CommonSpirit Health · Bobby Wright, Zillow · Ned Canning, Macy's
Welcome
From Data Silos to Decisions: The Role of Payments Data Exchange in Optimization
Anand Goel, Optimized Payments
Ethoca Fireside Chat: Chargebacks, Dispute Deflection and the Post-Purchase Experience
Kyle Smith, Ethoca by Mastercard · Scott Adams, Fraud Deflect
Merchant Only Round Table – Agentic Commerce
Jennifer Putzbach, Hearst
Making Payments Data Actionable: Using Data Ownership to See Beyond Dashboards
Trey Jackson, FOX · Anthony Flattery, FOX
The Art of Selective Friction in Modern Checkout
Devang Gaur, Google · Sudhee Dwivedi, Adyen
How Banks Decide Which Payments Get Approved: The Signals, Thresholds, and Data Gaps That Cost You Revenue
Ray Watson, Revaly · McKennon Cecil, EchoStar
Innovations in Dunning Strategy
Ami Domadia, Adobe
Merchant Only Round Table – Tokenization
Melissa Shields, VGS
Cost: Why You Want to Track It at the Transaction Level
VAMP: One Year Later
Scott Adams, Fraud Deflect · Dawn Bastyr, Eleris
Welcome
The Board Weighs In: Hot Takes & Future Trends
Melissa Shields, VGS · Brian Cullen, Sony PlayStation · Jonathan Lee, Netflix · Josh Mathers, W.Capra/Rebar Technologies · Tyler Heun, Adyen
AI and the Merchant's Journey
Melissa Shields, VGS · Brian Cullen, Sony PlayStation
Fireside Chat – Visa
Erich Franken, Visa · Rajat Das, Visa
Beyond the Checklist: Winning Disputes with Smart, Data-Driven Evidence
Cindy Fashingbauer, Stripe · James Breen, Verra Mobility
Customer Context Converts: Boosting Retention and Revenue with Metadata
Dr. Robert Clewley, Pagos · David Newell, LastPass
Omnichannel Payments: What to Get Right First
Cheryl Rademacher, Chewy
Merchant Only – AI & Operations
Alx Block, Automattic
APMs in Disguise: What New-Generation BINs Mean for Merchant Performance
Jonathan Lee, Netflix · Luke Derusha, CMSPI
We're From Legal and We're Here to Help!
Marc Roth, Cobalt LLP
Why Accept Mobile Driver's License Now? Digital Customer Servicing
David Kelts, Decipher Identity, LLC
Fireside Chat – American Express
Kristy Cook, American Express · Mike Miller, American Express
Auth Rates, Cost, and Competition: What's Really Happening in the World of Debit Cards?
Peter Jessiman, Wendy's Company · Abigail Dasbach, CMSPI
From Retry Logic to Real-Time Intelligence: AI in Payment Recovery
Todd Doherty, Vindicia · Charlotte Crandall, GoTo
Beyond Transactions: The Strategic Partnership Between Treasury and Payments
Annie Yang, J.P. Morgan Payments · Cathy McGarry, Northwestern Medicine · Matthew Moore, The Ohio State University
The Science Behind Smarter Payment Routing
Tyler Heun, Adyen · Jonathan Lee, Netflix
Combating Return Fraud: How Merchants are Leveraging New Data Inputs to Modernize Return Strategies
Stephen Keefe, Mastercard · Katie Franklin, Walmart
Bringing Digital into The Physical Retail Experience
Louis Taupin, Checkout.com · Ned Canning, Macy's
Merchant Only – Selling Payments Internally
Brian Cullen, Sony PlayStation
5 Mistakes to Avoid When You Start Selling Globally
Joe Emig, AltoPay · Fran Jones, Digistore24
Leading the CX Revolution: What Merchants Need to Know About Payments Innovation
Reed Luhtanen, U.S. Faster Payments Coumcil (FPC) · Mollie Markham, Federal Reserve Financial Services, · Liz Garner Divelbiss, Chewy · Callum Godwin, CMSPI
The DCAP Advantage: Smarter Authentication for Better Authorization and Lower Network Spend
Jason Harding, Worldpay
Daily Wrap up
PaymentsEd Awards
Summer 2026 Economic and Market Outlook (I Can’t Get No) Satisfaction
Wayne Best, Visa
Fireside Chat – MasterCard
Lam Van Lund, Mastercard · John Hierholzer, Mastercard
Building a Payment Optimization Roadmap: Quick Wins to 90-Day ROI
Kristin Umana, Optimized Payments · Laura Krogh, People Inc.
The Never-Ending Story: How to Make PCI Compliance an Ongoing Success
Shelli Moring, W. Capra · Kevin Salerno, NewFold Digital
Building Across Asia: What Actually Works in Payments
Bianca Carozzo, dLocal
Saving Subscribers, Recovering Revenue: Lessons from Scores Matter's Payments Transformation
Who was on stage
Speakers doing the actual work in payments, not professional keynoters.
Every session was selected through blind review by the PaymentsEd program committee.
Abigail Dasbach
Payments Consultant Manager
CMSPI
CMSPI
Alx Block
VP, Payment and Risk Operations
Automattic
Automattic
Ami Domadia
Senior Product Manager
Adobe
Adobe
Anand Goel
Optimized Payments, CEO & Founder
Optimized Payments
Optimized Payments
Annie Yang
Product Director, eCommerce and Partnerships
J.P. Morgan Payments
J.P. Morgan Payments
Anthony Flattery
Senior Payments Analyst
FOX
FOX
Bianca Carozzo
SVP AM & Partnership
dLocal
dLocal
Bill Tull
Chief Strategy & Channel Partner
Sticky.io
Sticky.io
Bobby Wright
Director of eCommerce Payments
Zillow
Zillow
Brant Peterson
Head of Enterprise Product for North America
Worldpay
Worldpay
Brian Cullen
Sr. Payments Strategist
Sony PlayStation
Sony PlayStation
Buddy Atkins
VP of Data Science
ScoresMatter
ScoresMatter
Callum Godwin
Chief Economist
CMSPI
CMSPI
Casy Kermes
Senior Director of Product and Operations
ScoresMatter
ScoresMatter
Cathy McGarry
Director of Treasury Operations
Northwestern Medicine
Northwestern Medicine
Charlotte Crandall
Sr. Director, Revenue Operations
GoTo
GoTo
Cheryl Rademacher
Head of Payment Partnerships & Operations
Chewy
Chewy
Chris Sanger
VP Payments & Risk
SeatGeek
SeatGeek
Cindy Fashingbauer
Payments Performance Strategist
Stripe
Stripe
David Kelts
mDL & Digital ID Strategist
Decipher Identity, LLC
Decipher Identity, LLC
David Newell
VP of Growth
LastPass
LastPass
Dawn Bastyr
Head of Payments
Eleris
Eleris
Devang Gaur
Product Manager
Google
Dr. Robert Clewley
Product Lead
Pagos
Pagos
Emily Lincoln
Economics and Insights Manager
CMSPI
CMSPI
Erich Franken
Vice President, Bill Pay & Financial Services, US Merchant Group
Visa
Visa
Erika Curtis
VP Payments Consulting
W. Capra
W. Capra
Fran Jones
Global Opertations and Payment Strategist
Digistore24
Digistore24
Jake Sinsheimer
Head of Agentic Commerce GTM
Stripe
Stripe
James Breen
Product Manager
Verra Mobility
Verra Mobility
Jason Harding
Sr. Director, Product Management
Worldpay
Worldpay
Jennifer Putzbach
Director of Finance Operations
Hearst
Hearst
Joe Emig
CRO
AltoPay
AltoPay
John Hierholzer
VP US Merchant Operations
Mastercard
Mastercard
Jonathan Lee
Senior Manager, Payments Reliability & Partnership Strategy
Netflix
Netflix
Josh Mathers
Senior Vice President
W.Capra/Rebar Technologies
W.Capra/Rebar Technologies
Julie Ransom
Senior Payment Operations Manager
Ancestry.com
Ancestry.com
Katie Franklin
Director of Global Treasury – Omni Payment Acceptance
Walmart
Walmart
Kevin Salerno
Billing & Payments Architect
NewFold Digital
NewFold Digital
Kristin Umana
Sr Recurring Payments Consultant
Optimized Payments
Optimized Payments
Kristy Cook
VP Payments Consulting US-LAC
American Express
American Express
Kyle Smith
Vice President, Head of Global Platform Partnershps
Ethoca by Mastercard
Ethoca by Mastercard
Lam Van Lund
Director, Business Operations
Mastercard
Mastercard
Laura Krogh
Associate Director, Payment Operations
People Inc.
People Inc.
Liz Garner Divelbiss
Director, Payments & Gift Cards
Chewy
Chewy
Louis Taupin
Director of Sales
Checkout.com
Checkout.com
Luke Derusha
Manager, Approvals Optimization
CMSPI
CMSPI
Marc Roth
Partner
Cobalt LLP
Cobalt LLP
Maria Munteanu
Senior Manager, Payments & Fraud
Super.com
Super.com
Matt Leman
Head of Revenue Operations for the Americas
Nuvei
Nuvei
Matthew Moore
Treasury Consultant
The Ohio State University
The Ohio State University
McKennon Cecil
Senior Manager, Payments Operations and Performance
EchoStar
EchoStar
Melissa Shields
Head of Payments Strategy
VGS
VGS
Mike Miller
Vice President, Global Network Policy & Standards
American Express
American Express
Mirte Kraaijkamp
Product Manager
Pagos
Pagos
Mollie Markham
Industry Relations Manager
Federal Reserve Financial Services,
Federal Reserve Financial Services,
Ned Canning
Product Leader
Macy's
Macy's
Peter Jessiman
Director of Payment Acceptance
Wendy's Company
Wendy's Company
Rajat Das
Senior Director, Authorization & Access Products
Visa
Visa
Ray Watson
Senior Vice President of Channel Partnerships
Revaly
Revaly
Reed Luhtanen
Executive Director and CEO
U.S. Faster Payments Coumcil (FPC)
U.S. Faster Payments Coumcil (FPC)
Scott Adams
CEO/Co-Founder
Fraud Deflect
Fraud Deflect
Shelli Moring
Vice President of Risk & Compliance
W. Capra
W. Capra
Stephanie Lew Meyers
System Manager, Payment Card Operations, Treasury Services
CommonSpirit Health
CommonSpirit Health
Stephen Keefe
Vice President of Product Management
Mastercard
Mastercard
Sudhee Dwivedi
Senior Implementation Engineer
Adyen
Adyen
Todd Doherty
Senior Product Manager
Vindicia
Vindicia
Trey Jackson
Director Retention Marketing
FOX
FOX
Tyler Heun
Vice President – Digital Payments
Adyen
Adyen
Wayne Best
Senior Vice President and Chief Economist
Visa
Visa
Partners
Supported and guided by leaders, operators, and innovators advancing payments and empowering merchants.
Advisors help shape PaymentsEd's direction and share industry expertise. Sponsors help support and strengthen the Forum. Many organizations contribute in more than one way.
See you in San Diego in 2027.
The 2027 Annual Forum runs August 9–11 at the Hilton San Diego Bayfront. Sign up to hear when registration opens.























