Rhiannon Herrmann is the Senior Vice President of Operations at Clarus Commerce in Rocky Hill, CT. She has led Payment Operations at Clarus for the last 10 years, overseeing recurring revenue optimization and fraud mitigation, as well as maintaining payment vendor relationships. Rhiannon is also responsible for sponsoring key technical initiatives that allow Clarus’ subscription platform to scale to meet client requirements for new marketing opportunities. In addition to leading the Payment Operations team, she is responsible for several other key operational functions such as Customer Service and Project Management.