DRF - Payments Ed Forum - 2016

 

Westin – Seattle, Washington – August 7th – 9th

1900 5th Avenue · Seattle, Washington, 98101

 

The PaymentsEd 2017 Forum will be held in beautiful Seattle, Washington from August 7th to 9th and promises to be the best payments education and networking event in the industry. It is the only event focused solely on educational and networking opportunities, where you will learn about everything and anything taking place in the payments industry.


Registration open 1:00 PM – 7:00 PM

First Time Attendee Reception – 5:00 PM – 6:00 PM

Opening Reception – 6:00 PM – 7:30 PM – Sponsored By Ingenico and dLocal

Sponsored By Ingenico and dLocal

Registration open 7:30 AM – 4:00 PM

Breakfast – 7:30 AM – 8:30 AM – Sponsored by Cardinal Commerce

Cafe Connect – 8:00 AM – 5:00 PM – Sponsored By Discover

Daily Welcome – 8:30 AM – 8:45 AM

Keynote Speaker – 8:45 AM – 9:45 AM – Sponsored by Vindicia

Payments Industry focus

Break – 9:45 AM – 10:00 AM

Concurrent Sessions – 10:00 AM – 10:45 AM

Introduction to Card Not Present Payments Processing

Come discuss what it takes to process payments when the customer and the card is not present.
Decrypting Tokenization – Internal, 3rd party provider, and Network

What are the differences between tokenization offerings from gateways, acquirers, networks, and your in-house solution? This session will take you through the various options and what factors you should consider to ensure the right fit for your business.
IC3 – Internet Crime Complaint Center

Recent trends the FBI is seeing in fraudulent schemes that are cyber-based targeting both individuals and businesses. A couple of case studies will be presented to reinforce how merchants and the FBI have worked together as well as a Cyber takedown in the FBI.
Payments in LATAM – Navigating Diversity in Latin America

Latin America presents a growing e-commece market, full of hungry e-commerce shoppers ready to consume international brands. However, the payment landscape looks alarmingly different than in the US and developed economies. Local payment methods are key in a region for Card Not Present transactions. Learn what key factors lead to a successful LATAM payment offering.
Merchant Only Round Table – Current Events

Open discussion where merchants can share best practices and ask your peers questions related to current events that are impacting to payments industry.

Networking Break – 10:45 AM – 11:15 AM – Sponsored By PayU

Concurrent Sessions – 11:15 AM – 12:00 PM

Introduction to Chargebacks – What do They Mean to You?

Learn the basics of what chargebacks are and come away with a better understanding on how are they received, how do you respond, and what do chargebacks mean to your business.

Shining a Light on the Transaction Life Cycle

This panel will “trace” transactions from a major merchant all the way through to the card issuer and back again. Hear voices from each step of the process discuss common areas of breakage and what can be done to reduce errors.

3D Secure 2.0 Update

3-D Secure doesn’t have the best reputation. Introduced in the early 2000s, 3DS often introduced friction into online transactions, and caused cart abandonment and lost sales for merchants. Fast-forward to today … issuers and solutions providers have developed risk-based techniques to authenticate many transactions behind the scenes, and EMVCo is developing the next generation of 3-D Secure authentication protocols.

Federal Reserve – Improvements to Payment Speed and Security

Federal Reserve – Improvements to Payment Speed and Security

Fireside Chat – MasterCard

This merchant only discussion allows you to connect with MasterCard in an intimate session. Come ask your questions in an open format.

Lunch – 12:00 PM – 1:15 PM

Concurrent Sessions – 1:15 PM – 2:00 PM

Introduction to ACH – Check Please?

What is ACH and how does it work?  Learn the pros and cons of accepting checks in your business.

Recurring Payments – Tools of the Trade

What tools do recurring merchants use to optimize recurring billing performance? How does payment method mix and mobile impact this process?

Why ID Theft is a Payments Problem?

There is a seamingly constant stream of headlines detailing identify theft. Does this impact your business? Is there a downstream impact of identify theft on payments? What areas are vulnerable? What should merchants look for and what can they do to protect themselves?

FX – How to Manage Multiple Currencies?

Ensuring customers can pay in their preferred currency is only one side of the coin. The flip side entains the factors that you should consider when managing what currencies you receive from your acquiring partners.

Fireside Chat – Discover

This merchant only discussion allows you to connect with Discover in an intimate session. Come ask your questions in an open format.

Break – 2:00 PM – 2:15 PM

Concurrent Sessions – 2:15 PM – 3:00 PM

Legal Update

What are the latest legal happenings that are impacting the payments industry?  What do you need to be aware of that may impact your business?
The Future of Payments – From the Leaders of Payments

BI Intelligence predicts there will be more than 24 BILLION IoT devices in use by 2020.  Payments are evolving to align with the ever changing point of purchase landscape, emphasizing the critical importance of readying your business to keep pace.  In this session, senior leaders from across the payments industry will their insight on both near future and farther reaching impacts to payments.

Payments Data Automation – How and Why?

Tactics to spend less time gathering payments reports and crunching numbers, and more time optimizing performance. You’ll walk away with automation tips that ditch spreadsheets and help you compare provider performance, understand your ROI and assure you don’t fall below your payments goals.

Outgoing Payments – The Other Side of the Coin

Traditionally we focus on how to best receive payments.  Business models where companies need to both receive and remit payments globally are becoming the norm.  Learn what merchants should consider when sending money globally.

Merchant Only Round Table – Keep Recurring Recurring ‘Til Death Do Us Part

Open discussion where merchants can share best practices and ask your peers questions related to processing recurring billing and installment transactions.

Networking Break – 3:00 PM – 3:25 PM – Sponsored By PayU

Sponsored by PayU

Prize Drawing – 3:25 PM to 3:30 PM

Mainstage Speaker – 3:30 PM to 4:00 PM

Listen in as representatives from Discover take the main stage.

Mainstage Speaker – 4:00 PM – 4:30 PM


Representatives from Visa will speak on the The Future of Authentication

Daily Wrap-up – 4:30PM – 4:45 PM

Registration open 7:30 AM – 4:00 PM

Breakfast – 7:30 AM – 8:30 AM – Sponsored by Cardinal Commerce

Cafe Connect – 8:00 AM – 5:00 PM – Sponsored By Discover

Daily Welcome – 8:30 AM – 8:45 AM

Keynote Speaker – 8:45 AM – 9:45 AM

Motivational/Career Focus

Break – 9:45 AM – 10:00 AM

Concurrent Sessions – 10:00 AM – 10:45 AM

Why Use Multiple Processors?

What benefits do merchants see by leveraging multiple payment providers?  Merchants will share their experiences, pain points, and lessons learned.

Real Time Account Updater – Save time and make money in real time

Account updater is getting a major upgrade.  Learn how you can shift from the current batch processing approach that is universally used today to an approach where you can receive updates in real time.

Fighting Fraud – Leveraging Internal and External Fraud Prevention Tools

How should merchants balance the responsibility of fraud prevention between in-house tools and 3rd party provider offerings? Come learn how experts have navigated the options in building their fraud mitigation solutions.

International Processing – Local vs Cross Border

Processing payments with a cross border setup is an easy way to get in to international payments but it’s only the start.  Should you do cross border or should you go local?  Learn what you should consider in making this decision.

Merchant Only Round Table – Chargebacks

Open discussion where merchants can share best practices and ask your peers questions related to receiving and responding to chargebacks.

Networking Break – 10:45 AM – 11:15 AM – Sponsored By PayU

Concurrent Sessions – 11:15 AM – 12:00 PM

BIN Level Analytics – Payments are not Logical but Data Don’t Lie

Learn how your peers are diving into their payments data at the BIN level. Learn the benefits and get tips on how you can navigate through the BIN data in the search for incremental profit and savings.

Costs in Payments – What does it Cost to Pay?

Who are the players that contribute to the cost of payments?  Is there anything merchants can do to lower costs?  Come join the discussion on how to lower your payment costs.

Fireside Chat – VISA

This merchant only discussion allows you to connect with VISA in an intimate session.  Come ask your questions in an open format.

PCI DSS – Latest News and Updates on Security

Learn about security considerations when implementing e-commerce solutions and third parties for e-commerce related services that can facilitate adherence to the PCI DSS.  Additionally, learn about practical security best practices for your e-commerce environment.

Improving Authorization Rates Internationally

Congratulations.  You have expanded your payment operations internationally, but how to you optimize and improve authorization rates?  Learn how to structure your organization and leverage your partners to increase payments acceptance.

Lunch – 12:00 PM – 1:15 PM

Concurrent Sessions – 1:15 PM – 2:00 PM

Recurring Payments – Case studies

Come hear a number of merchant case studies on how others have tackled involuntary churn with their recurring business.

Fireside Chat – American Express

This merchant only discussion allows you to connect with American Express in an intimate session.  Come ask your questions in an open format.

VISA Claims Resolution (VCR) Changes Coming October 2017

VISA’s VCR program is changing the way you will receive and respond to customer disputes.  Merchants will learn how this streamlined solution will impact your process to receive and respond to VISA chargebacks.

The CNP False Decline Puzzle

The payments industry’s approach to combating the growing CNP fraud problem has the unfortunate and unintended consequence of false declines.  Learn what is really behind the decline reason ‘Do not honor’ and what players in the payments space can do to piece together this puzzle.

Australia – Payments in the Land Down Under

An overview of the payments landscape in Australia. With a population of 25m English speakers and a growing eCommerce market Australia is estimated to have an eCommerce market of 25B USD in 2017.

Break – 2:00 PM – 2:15 PM

Concurrent Sessions – 2:15 PM – 3:00 PM

How to Run a Successful RFP

Learn best practices for preparing and executing a successful request for proposal process.  This includes gathering your business requirements, composing an RFP document, selecting prospective vendors, RFP response scoring, and vendor selection.

Payment KPIs – Managing Payments by the Numbers

What metrics are your peers watching to manage and prioritize their business and where do they get the numbers?

Merchant Only Round Table – Account Updater

Open discussion where merchants can share best practices and ask your peers questions related to leveraging the account updater features.

Smart Risk Management

Fraud prevention tollgates add friction, processing time, and customer dissatisfaction.  This session will discuss the necessity of a comprehensive end to end risk management framework that allows companies to be more innovative, profitable, and customer friendly.

Payments in India – 20 Million vs 1 Billion

Although you can process cross border in India, you will only reach 20 million consumers.  Accepting local cards allows over 1 billion people to do business with your company.  Learn this an more as we dig into the specifics of processing payments in India.

Networking Break – 3:00 PM – 3:25 PM – Sponsored By PayU

Prize Drawing – 3:25 PM – 3:30 PM

Mainstage Speaker – American Express – 3:30 PM to 4:00 PM

Come listen to representatives from American Express on the main stage.

Mainstage Speaker – MasterCard – 4:00 PM – 4:30 PM

Come listen to representatives from MasterCard on the main stage.

Daily Wrap-Up – 4:30 PM – 4:45 PM

Closing Reception 4:45 PM – 6:15 PM

Here are some of the companies who will be attending the forum this year in Seattle.

24 Hour Fitness
A&A Global Imports, Inc.
ABC Financial Services
Affiliated Acceptance Corporation
Agora/Publishing Services
Allegiant Air
Alpha Payments Cloud
Amazon
American Express
Americas Market Intelligence
Ancestry
AOL Inc
Apple
BB Consulting
CardinalCommerce
CDS Global
Children International
Clarus Commerce
ConferenceDirect
Constant Contact/Endurance
Coverdell
Credit Simple
CreditAssist.com
Crutchfield
Digital River
Discover
DISH Network
Dropbox
Dunkin’ Brands
Electronic Billing
Epic Games
Ethoca
Evine
Expedia
Flower Shop Network, Inc.
Gap Inc
GEICO
Go Daddy Operating Company, LLC
Google
Groupon Inc
HomeServe USA
Hudson’s Bay Company
Ingenico ePayments
Intuit
Isagenix International, LLC
JCB International Credit Card Co., Ltd.
Jet.com
Johnson Health Tech NA

JP Morgan
Juice Plus
LifeLock
MailChimp
Mastercard
Match.com
Mercado Pago Brasil
Mercadolibre.com
Meredith Corp
Microsoft
MRC
Netflix
New York Times
Newegg
PATRONMANAGER, LLC
Payment Operations Group
Pazien
Polly Bauer & Associates
Rodan & Fields
RPGC Group
Sempris
ServiceMaster
Shutterfly, Inc
SiriusXm Radio Inc.
Spokeo
SurveyMonkey
Telogis, A Verizon Company
The New York Times
The Steamship Authority
Time Inc.
T-Mobile
TN Marketing, LLC
Transamerica
TSYS
UPS
Vantiv
Verifi
Verizon
VideoBlocks
Vindicia
Visa
W. Capra Consulting Group
Wells Fargo
WETA
Whitepages
Worldpay
Wyndham